Due to the perishable nature of our products, MotherFood does not accept returns, offer exchanges, and/or grant refunds on any goods sold unless the issue for return, exchange, and/or refund is the result of an error in our manufacturing, packaging, or handling of the goods.
We are not responsible for delays caused by one of our shipping partners due to weather, mechanical error, strikes, natural disaster, terrorism, inaccurate shipping information, mistakes on the part of our shipping partner's employees, or similar reasons that are outside of our control. We are not able to offer refunds for those reasons. shipping partners's employees or similar reasons that are outside of our control.
Any mistakes made during the ordering process by the customer resulting in a delayed/non-delivery are not eligible for any refunds.
If at anytime you are not happy with your order, please email us directly at hello@motherfood.us with your name and order number and we will contact you.